MGMT 340 DeVry Complete Course Project Latest

MGMT 340 DeVry Complete Course Project Latest

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MGMT 340 DeVry Complete Course Project Latest

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MGMT 340 DeVry Complete Course Project Latest

MGMT 340 DeVry Complete Course Project Latest

Objectives

Petrie’s Electronics needs to improve its marketing and customer retention by increasing customer loyalty. The marketing department is in need of a customer relationship management (CRM) system. Upper management has selected No Customer Escapesas the top information technology project this year.

At the end of Chapters 2–10 of our textbook, there are case studies describing the activities and processes Petrie’s Electronics is taking to create the No Customer Escapes CRM system.

As systems analysts working for Petrie’s Electronics, we will work through the four phases of the traditional systems development life cycle (SDLC) to

  1. ensure we understand what the project scope is and processes we will use to initiate, plan, execute, and close out the project;
  2. understand the feasibility, costs, benefits, and risks of the new system;
  3. gather customer requirements;
  4. create and review design specifications for forms, reports, and web pages for the system; and
  5. select an implementation method and plan for operational support, maintenance, and change management.

You will be completing some of the work that a systems analyst might perform on a typical systems projects, such as

  • Petrie’s Electronics Case questions (Chapters 2–10);
  • cost benefit analysis;
  • data flow diagram;
  • close out report; and
  • use case diagram.

You will work individually on your assigned documents and deliverables as described in the Course Project tabs in Weeks 1–7. At the end of each week, place your deliverables in the Dropbox as described in the Syllabus and Assignment pages.

Guidelines

All Course Project deliverables are to be created using any Microsoft Office 2013 application. It is recommended to use Microsoft Visio for diagrams, but using Word or other Office applications is acceptable. Please see Course Resources for information about obtaining software and tutorials for Microsoft Visio.

Each week, the Course Project area will provide additional guidance needed to complete each deliverable. The Course Project areas contain weekly instructions and additional project information, a list of project tasks, and a grading checklist explaining what is needed for each task and how many points they are worth.

Appropriate citations are required.

All DeVry University policies are in effect, including the plagiarism policy.

Any questions about this project can be discussed in the weekly Q & A Discussion topic.

Course Project Deliverables

The following are the Course Project deliverables for each week.

Week Course Project Deliverables
1 Company Overview Package

Petrie’s Electronics Case, Chapter 2, Questions 2–16, 2–17, and 2–19

2 Planning and Selection SDLC Phase 1 Package

Petrie’s Electronics Case, Chapter 3, Questions 3-40, 3-41, and 3-42

Petrie’s Electronics Case, Chapter 4, Questions 4-36, 4-37, and 4-38

Cost Benefit Analysis Spreadsheets for Alternative C (Instructions in the Week 2 Course Project area)

3 Systems Analysis SDLC Phase 2 Package–Part 1

Petrie’s Electronics Case, Chapter 5, Questions 5-28, 5-30, and 5-32

Petrie’s Electronics Case, Chapter 6, 6-37 and 6-41

Data Flow Diagrams–One Level 1 Diagram (Instructions in the Week 3 Course Project area)

4 Systems Analysis SDLC Phase 2 Package–Part 2

Petrie’s Electronics Case, Chapter 7, Questions 7-49, 7-50, and 7-51

5 Systems Design SDLC Phase 3 Package

Petrie’s Electronics Case, Chapter 8, Questions 8-36 through 8-40

6 System Implementation and Operation SDLC Phase 4 Package–Part 1

Petrie’s Electronics Case, Chapter 10, Questions 10-38 through 10-42

Project Closeout Report. Create a Project Closeout Report using APA formatting.

7 System Implementation and Operation SDLC Phase 4 Package–Part 2

Use case diagram: Create a use case diagram for the CRM system following guidelines in Appendix A of the textbook.


MGMT 303 DeVry Week 6 Quiz Latest

MGMT 303 DeVry Week 6 Quiz Latest

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MGMT 303 DeVry Week 6 Quiz Latest

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MGMT 303 DeVry Week 6 Quiz Latest

MGMT 303 DeVry Week 6 Quiz Latest

Question 1. Question : 1. What is motivation? Explain the three key elements of motivation 2. What are the different job design approaches to motivation? 3. What challenges do managers face in motivating today’s workforce?

Question 2. Question : 2. Describe the different types of groups and the five stages of group development 2. Compare groups and teams. 3. Describe the characteristics of effective teams.

Question 3. Question : 3. Explain Fiedler’s contingency model of leadership 2. What is leader–member exchange theory, and what does it say about leadership? 3. What are the five sources of a leader’s power?

Question 4. Question: 4. Discuss the external environmental factors that most directly affect the HRM process. 2. Describe the different types of orientation and training and how each of the types of training might be provided. 3. Describe the different performance appraisal methods.


MGMT 303 DeVry Week 6 Case Study

MGMT 303 DeVry Week 6 Case Study

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MGMT 303 DeVry Week 6 Case Study

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MGMT 303 DeVry Week 6 Case Study

MGMT 303 DeVry Week 6 Case Study

Summary

This week, you are assuming the role of a human resources consultant, hired by Patagonia to analyze their employees’ levels of motivation.

Your Assignment

Read the Case Application 1: Passion for the Outdoors and for People (end of Chapter 17).

After reading the case details, prepare your report for Patagonia managers by answering the following questions:

  1. According to Maslow’s hierarchy, which basic needs does the Patagonia culture meet? What would it be like to work at Patagonia? (Hint: Go to Patagonia’s website and find the section on jobs.) What’s your assessment of the company’s work environment? (20 points)
  2. Use the expectancy theory or the equity theory of motivation to explain how feeling underpaid might affect the work of a Patagonia associate and what a manager can do to increase the employee’s motivation. (20 points)
  3. What do you think might be Patagonia’s biggest challenge in keeping employees motivated? If you were managing a team of Patagonia employees in the retail stores, how would you keep them motivated? (20 points)

MGMT 303 DeVry Week 4 SWOT Analysis

MGMT 303 DeVry Week 4 SWOT Analysis

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MGMT 303 DeVry Week 4 SWOT Analysis

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MGMT 303 DeVry Week 4 SWOT Analysis

MGMT 303 DeVry Week 4 SWOT Analysis

SWOT Analysis – PART FOUR

The final section of your Company’s SWOT analysis is the most important. This is where you develop the strategic action for managements. Please ensure your recommendations are Specific Measurable Relevant and Time-bound (S.M.A.R.T.)

See the Syllabus section “Due Dates for Assignments & Exams” for due date information.

SWOT Analysis

The final step in the Strategic Planning process involves formulating goals and objectives in response to the SWOT Chart.

In this section management states the planned actions in order to:

  1. Use its strengths
  2. Minimize weaknesses
  3. Take advantage of opportunities, and
  4. Neutralize threats.

MGMT 303 DeVry Week 3 SWOT Analysis

MGMT 303 DeVry Week 3 SWOT Analysis

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MGMT 303 DeVry Week 3 SWOT Analysis

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MGMT 303 DeVry Week 3 SWOT Analysis

MGMT 303 DeVry Week 3 SWOT Analysis

SWOT Analysis – PART THREE

Please read the SWOT Analysis overview and requirements located under the Home tab.

Your SWOT Chart is due this week. Please ensure that Strengths and Weaknesses come from the Internal Organizational Environment and that the Opportunities and Threats come from the External Environment Assessment from week two.

See the.equella.ecollege.com/items/4cb93fce-80a3-46aa-a2b1-5ef2ae56bb73/0/SWOT_Grading_Rubric.docx”>SWOT Analysis Grading Rubric for detailed assignment requirements.

You do not submit the outline or the rubric—you only submit your finished organized SWOT Paper.

Submit your assignment to the Dropbox, located at the top of this page. For instructions on how to use the Dropbox, read these.equella.ecollege.com/file/8ff9f27a-3772-48cf-9855-4bec4e6706bf/1/Dropbox.html”>step-by-step instructions.


MGMT 303 DeVry Week 2 SWOT Analysis

MGMT 303 DeVry Week 2 SWOT Analysis

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MGMT 303 DeVry Week 2 SWOT Analysis

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MGMT 303 DeVry Week 2 SWOT Analysis

MGMT 303 DeVry Week 2 SWOT Analysis

SWOT Analysis – PART TWO

Please read the SWOT Analysis overview and requirements located under the Home tab.

This week you are to complete an External Environment assessment. Please ensure that you comment on trends in each of the six (6) external forces. You will use this analysis in order to complete next week’s SWOT chart.

Plagiarism

You will need to be familiar with the APA style manual for writing your citations. Plagiarism means using the words and/or thoughts of someone else without giving them credit. This is perceived as stealing. Making a habit of including citations in your work is important; it is required in assignments in this class, as well as in all other DeVry classes.

If you have any questions concerning how to do in-text citations or a List of References page, please contact me. As with all professional and academic writing, your paragraphs should include complete sentences and correct punctuation, and they should be spell- and grammar-checked in Word prior to submitting your work.

See the Syllabus section “Plagiarism and Undergraduate Citations” for information on APA style and plagiarism.

See the Syllabus section “Due Dates for Assignments & Exams” for due date information.


MGMT 303 DeVry Week 1 SWOT Analysis

MGMT 303 DeVry Week 1 SWOT Analysis

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MGMT 303 DeVry Week 1 SWOT Analysis

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MGMT 303 DeVry Week 1 SWOT Analysis

MGMT 303 DeVry Week 1 SWOT Analysis

SWOT Analysis – PART ONE

Please read the SWOT Analysis overview and requirements located under the Home tab.

For this week’s assignment, select an organization of your choice on which to conduct a thorough SWOT analysis of the internal strengths and weaknesses and external opportunities and threats for that organization. You can write about your current or former workplace or any organization with which you are familiar, such as a well-known company, your church, volunteer organization, or even DeVry University. Please remember that research is required so use an actual organization for which you can find information. This is not a case where you could make up information.

Please view the attached two Library videos to help you find a Company, Industry and Market Information. The second video shows how to use the “Ask a Librarian” feature. (with permission from Rich Ottum, National Dean, DeVry University, COBM)

.brainshark.com/devry/vu?pi=zGBzZYCt9z7WM9z0″>http://www.brainshark.com/devry/vu?pi=zGBzZYCt9z7WM9z0

.equella.ecollege.com/file/4cb93fce-80a3-46aa-a2b1-5ef2ae56bb73/20/Company_Industry_Market_Transcript.html”>Transcript

.brainshark.com/devry/vu?pi=zG7zkTVQ9z7WM9z0″>http://www.brainshark.com/devry/vu?pi=zG7zkTVQ9z7WM9z0

.equella.ecollege.com/file/4cb93fce-80a3-46aa-a2b1-5ef2ae56bb73/20/Ask_the_Librarian_Transcript.html”>Transcript

See the.equella.ecollege.com/file/4cb93fce-80a3-46aa-a2b1-5ef2ae56bb73/20/MGMT303_SWOT_Grading_Rubric_v2.0.docx”>SWOT Analysis Grading Rubric for detailed assignment requirements.

See the Syllabus section “Due Dates for Assignments & Exams” for due date information.


MGMT 303 DeVry Midterm Exam Latest

MGMT 303 DeVry Midterm Exam Latest

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MGMT 303 DeVry Midterm Exam Latest

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MGMT 303 DeVry Midterm Exam Latest

MGMT 303 DeVry Midterm Exam Latest

Multiple Choice Questions

Question 1.1. (TCO 1) The shared values, principles, and traditions can be described as (Points : 5)

  1. stakeholder culture.
  2. team culture.
  3. employee culture.
  4. organizational culture.

Question 2.2. (TCO 2) A company that is doing an analysis of its physical assets is doing what sections of a SWOT? (Points : 5)

  1. Threats
  2. Opportunities
  3. Internal
  4. External

Question 3.3. (TCO 3) A company is required by law to preserve and protect the natural resources. A company that goes beyond the requirements of the law might adopt a(an) ________ approach. (Points : 5)

  1. realistic
  2. active
  3. stakeholder
  4. reflective

Question 4.4. (TCO 4) Which of the following is usually the second type of international business in which a company gets involved? (Points : 5)

  1. Licensing strategy
  2. Joint venture
  3. Importing/exporting
  4. Direct investment

Question 5.5. (TCO 5) If Delta Airlines decides to buy a regional carrier, this would be an example of a(n) _____ plan. (Points : 5)

  1. operational
  2. strategic
  3. tactical
  4. contingency

Question 6.6. (TCO 6) Which of the following is a source of equity financing provided by a professionally managed pool of investors? (Points : 5)

  1. Financial institutions
  2. Personal financial resources
  3. Angel investors
  4. None of the above

Short Answer Questions

Question 7.7. (TCO 1) Mintzberg studied managerial roles and created a model with managerial roles. What are those roles? What does each role require? (Points : 10)

Question 8.8. (TCO 2) Identify and comment on three organizational stakeholders. (Points : 10)

Question 9.9. (TCO 3) Give five of the factors that determine whether an individual will be unethical or ethical in a situation. Give a short definition of each of the factors. (Points : 10)

Question 10.10. (TCO 4) What is the World Trade Organization and why is it important to the global environment? (Points : 10)

Question 11.11. (TCO 7) Briefly describe contingency factors affecting organizational structural choice. (Points : 10)

Essay Questions

Question 1.1. (TCO 4) Describe three environmental challenges of international management. (Points : 15)

Question 2.2. (TCO 5) Identify a company and write a brief SWOT analysis for that company. (Points : 15)

Question 3.3. (TCO 6) What are the four steps that an entrepreneur must consider to manage their entrepreneurial ventures? Briefly explain each step. (Points : 15)

Question 4.4. (TCO 7) In what ways are virtual and learning organizations different from the typical organization? (Points : 15)


MGMT 303 DeVry Final Exam Version 2 Latest

MGMT 303 DeVry Final Exam Version 2 Latest

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MGMT 303 DeVry Final Exam Version 2 Latest

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MGMT 303 DeVry Final Exam Version 2 Latest

MGMT 303 DeVry Final Exam Version 2 Latest

10 Multiple Choice Questions

  1. (TCO 1)the goals that have been set for an organization must be monitored and the actual Performance compared to goals. This is part of the_________function of management. (Points : 7)
  2. (TCO 2)the process of actively monitoring the environment through activities such as reading and observation is called (Points: 7)
  3. (TCO 3)Individuals in an organization who find themselves in an ethical dilemma have many factors that will determine whether their behavior is ethical or unethical. Which of the following does NOT determine the behavior? (Points: 7)
  4. (TCO 4)When 12 original countries joined together, with the primary goal of reasserting the Region’s economic position against the United States and Japan, the__________was formed. (Points: 7)
  5. (TCO 5)A (n)_________of Choice Waste Management could be to expand operations in two more Countries this year. (Points: 7)
  6. (TCO 6)after watching the royal wedding, Susan wants to start her own hat-making company in the United States. To help her determine whether this is a good idea, she needs to find the answers to which of the following questions? (Points: 7)
  7. (TCO 7)A regional manufacturing operation has the following divisions: manufacturing, finance, human resources, marketing, and shipping/receiving. This is an example of departmentalization. (Points: 7)
  8. (TCO 8)The _______ is the act that requires organizations with 50 or more employees up to 12 weeks of unpaid leave each year for family or medical reasons. (Points : 7)
  9. (TCO 9)Which of the following statements does not describe an advantage of verbal communication? (Points : 7)

10.(TCO 10) The basic purpose of control is (Points : 7)

 

7 Short Answers Questions

 

1.(TCO 2) an organization’s external environment refers to forces outside the organization that affect its performance. Compare and contrast two of the components of the external environment. (Points : 10)
2.(TCO 3) What is social entrepreneurship? How can businesses promote positive social change? (Points : 10)
3.(TCO 7) Briefly describe the matrix structure of organizational design. What are the advantages and disadvantages of this design? (Points : 10)
4.(TCO 8) Identify three performance appraisal methods and an advantage and disadvantage of each method. (Points : 10)
5.(TCO 9) Explain what the barriers are to interpersonal communications. (Points : 10)
6.(TCO 10) What are the three steps in the control process? Explain each of the steps. (Points : 10)
7.(TCO 1) Recall a recent group project or task in which you have participated. Explain how members of the group displayed each of the managerial skills. (Points : 10)

 

4 Essay Questions

 

1.(TCO 2) List and explain in detail the components of the four perspectives on how managers make decisions. (Points : 20)
2.(TCO 8) The goals of Organizational Behavior are to explain, predict, and influence employee behavior. List and explain in detail the six employee behaviors that are so important in this process. (Points : 20)
3.(TCO 9) Throughout many organizations, communications serve four major functions. List and describe in detail each of the four functions and share an example of each. (Points : 20)
4.(TCO 10) Explain what a PERT network system is and share an example of when it would be best to use this tool. (Points : 20)


MGMT 303 DeVry Final Exam Version 1 Latest

MGMT 303 DeVry Final Exam Version 1 Latest

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MGMT 303 DeVry Final Exam Version 1 Latest

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MGMT 303 DeVry Final Exam Version 1 Latest

MGMT 303 DeVry Final Exam 1

Question 1.1.(TCO 1) At the _____ managerial level, technical skills are particularly important. (Points : 7)

  • top management
  • operational employee
  • middle management
  • first-line supervisor
  • board of directors

Question 2.2.(TCO 2) Which of the following is an example of a merger? (Points : 7)

  • Brown Electronics and Kelvin Data Systems form a new company, and Brown and Kelvin cease to exist.
  • Brown Electronics buys Kelvin Data Systems and continues to operate as Brown Electronics.
  • Brown Electronics buys Kelvin Data Systems, and Kelvin operates as a subsidiary of Brown.
  • Brown completes a hostile takeover of Kelvin.
  • None of the above

Question 3.3.(TCO 3) The Sarbanes-Oxley Act requires _____ to vouch for the truthfulness and fairness of the firm’s financial disclosures. (Points : 7)

  • all employees
  • managers
  • senior managers
  • board members
  • senior managers and board

Question 4.4.(TCO 4) McDonald’s operates restaurants around the world in airports. The agreement between McDonald’s and the airports is a(n) (Points : 7)

  • global sourcing agreement.
  • strategic alliance.
  • global business.
  • exporting agreement.
  • direct investment.

 

Question 5.5.(TCO 5) _____ planning is the process by which managers identify alternative courses of action that the organization might follow if various conditions arise. (Points : 7)

 

  • Strategic
  • Standard
  • Contingency
  • Integrative
  • Goal optimization

 

Question 6.6.(TCO 6) The overall purpose of a business plan is to (Points : 7)

 

  • identify all actions required up to the point when the firm opens its doors.
  • outline activities for the business in its first year of operation.
  • provide prospective lenders with a blueprint for action.
  • determine potential demand for the firm’s product or service.
  • determine the most appropriate form of ownership.

 

Question 7.7.(TCO 7) A regional manufacturing operation has the following divisions: manufacturing, finance, human resources, marketing, and shipping/receiving. This is an example of _____ departmentalization. (Points : 7)

 

  • functional
  • location
  • product
  • customer
  • sequential

 

Question 8.8.(TCO 8) According to Herzberg, when _____ factors are adequate, employees won’t be satisfied, but they won’t be dissatisfied either. (Points : 7)

 

  • intrinsic
  • hygiene
  • motivating
  • neutral

 

Question 9.9.(TCO 9) Which of the following statements does NOT describe an advantage of verbal communication? (Points : 7)

 

  • It is easy to use.
  • It is accurate.
  • It facilitates feedback.
  • It is comfortable for managers.
  • It can be done with little preparation.

 

Question 10.10.(TCO 10) Income statements, balance sheets, and audits are examples of the control of (Points : 7)

 

  • physical resources.
  • cybernetics.
  • financial resources.
  • organizational complexity.
  • human resources.

 

Question 1.1.(TCO 2) How is environment scanning helpful to a manager and the organization? (Points : 10)

Question 2.2.(TCO 3) You are the CEO of a factory that manufactures furniture. Explain briefly why your company needs to be socially responsible. Briefly comment on any two areas of social responsibility. (Points : 10)

Question 3.3.(TCO 7) Briefly describe the matrix structure of organization design. What are the advantages and disadvantages of this design? (Points : 10)

Question 4.4.(TCO 8) Briefly explain one performance appraisal method. Explain an error that can occur in the performance appraisal process and one way to effectively deal with such an error. (Points : 10)

Question 5.5.(TCO 9) Briefly explain two ways in which communication effectiveness can be improved. (Points : 10)

Question 6.6.(TCO 10) What are the different levels of control? What are the relationships between the different levels? (Points : 10)

Question 7.7.(TCO 1) Briefly describe any five of the 10 managerial roles described by Henry Mintzberg. Give an example of each. (Points : 10)

Question 1.1.(TCO 2) Organizations have both an internal and an external environment. Describe the general environment and give at least one specific example of each dimension, other than the examples given in the text and in the lectures. (Points : 20)

Question 2.2.(TCO 8) You are a manager of a Consulting firm with 25 employees under your supervision. Employee Motivation appears to be slipping, as well as employee performance. Employees seem to have a negative attitude about their work, which has led to some turnover of employees and an increase in absenteeism. You have been asked to provide upper management with recommendations of how to improve motivation of the employees. Please create a motivation plan and list the main motivational theories you are applying in this plan. You should come up with a minimum of three ideas on how to improve motivation. (Points : 20)

 

3.(TCO 9) You are the plant manager at Acme Plastics. You are running two shifts, a day shift and an evening shift. Before the day shift leaves each day, the workers must get an adequate supply of raw materials from the warehouse for the evening shift to use. On several occasions, they have failed to do so. By the time the evening shift gets to work, the warehouse is locked up, and it takes about 3 hours to get someone out to unlock it and get the production line rolling again. The two shift supervisors are at each other’s throats, and you have to do something to correct the situation. What is the basic problem causing this conflict? What could you do to solve it? (Points : 20)

Question 4.4.(TCO 10) Our text defines the four functions of a management as planning, organizing, leading and controlling. Briefly put, the plan states the desired outcome or goal and the process for achieving it. Control is the regulation of organizational activities and processes in such a way as to facilitate goal attainment. Assume that you are a manager of a business. State the type of business you are managing (it can be any business you choose). Give two examples of controls that you would implement in the business and how they could facilitate goal attainment.